Build and Manage Remote Development Team Successfully | Systango

Remote teams are a win-win for everyone. Remote agencies get a chance to have “a more widened scope of work and portfolio.” Similarly, for organisations or individuals, hiring offshore remote development teams “helps bring expertise and knowledge onboard in a cost-effective way”.

We have been working as an offshore remote development team for most of our clients for over 13 years now. In all this time, we have been trying to perfect our processes to make working with remote teams (as a development team) as convenient and effective as possible while guaranteeing a smooth productive collaboration for our clients.

Use the Right Tools

Every Tool For Your Need

Communication Tools — Remote development teams are all about great communication. Skype for internal team communication and slack for external client communication has proved to be a good balance for us.

- Helps in communication when working with remote teams in different locations. It is a fast chat room with options for creating different channels for projects. It can be easily integrated with a lot of other tools like Jira, Asana, DueFocus, etc.

Virtual Meeting Tools — Chatting is all right. But at Systango, we have come to appreciate having face-to-face or at least the feel of face-to-face meetings when working with remote teams . They can be really effective and help in building relationships, especially when you are an offshore development agency.

Task Management — It is an important aspect of collaborative work. Based on project needs and client convenience, we choose one of the following tools:

Trello vs JIRA vs asana

We offer discovery and planning to help your software business grow optimally. We provide consultations to owners, directors, CTOs, and become your technology partners.

- Here remote development teams can track work, get and analyse results. You can manage only your tasks or an entire project right from the start, including conversations and notifications.

Code Management — At Systango, we believe that using a good code management tool properly is critical to the success of any project whether you are working with a remote team or not. We love GitHub, but other top tools to use are:

Time Tracking — Essential tools to track time spent on projects. To ensure trust between client and our remote development team , we generally use JIRA or Hubstaff but due to the current coronavirus epidemic and the adoption of WFH culture our team internally has been using DueFocus which is proving to be great!

- It was built because their co-founders wanted a better way to manage working with remote teams and their freelancers. It provides tracking using screenshots, timesheets and lets you understand the productivity of every individual.

There are many similar tools like DueFocus, TopTracker, Tick, etc.

Collaboration Suits — There are a few tools that provide many functionalities and help in further collaboration. Systango is based on G-Suite for its basic collaboration. We find it simple, easy, and intuitive to use.

Zoho Remotely — Zoho offers a suite of web and mobile apps to promote remote teams .

Setting the Right Expectations

We use both qualitative and quantitative KPIs which revolve around productivity, cost performance, cycle time, customer satisfaction, schedule performance, etc.

Some KPI examples are:

Trust Your Team

Always consider your remote development team or your offshore team as your partners, who are working towards making your dream projects a reality. Encourage them, motivate them, give them feedback and listen to them. Remember, you hired the remote development team because they have experience and knowledge.

So, as much as you need them, they also need you!

It offer discovery and planning to help your software business grow optimally. We provide consultations to owners, directors, CTOs and become your technology partners.


Originally published at on April 24, 2020.

London’s leading digital agency Systango offers full service from strategy, scoping to launch & maintenance, innovative campaigns to enterprise infrastructure.